Privacy Policy for 247 Secretary
Effective Date: 1-1-2025
At 247 Secretary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, or communicate with us. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect information that helps us provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, job title, company name, and other information you provide when contacting us or signing up for our services.
- Usage Data: Information about how you interact with our website and services, such as IP address, browser type, device information, and page views.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing our BPO and contact center services
- Communicating with you about our products and services
- Managing customer support and troubleshooting issues
- Improving our website and services based on your feedback and usage data
- Sending promotional emails, newsletters, or offers related to our services (you can opt out at any time)
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share information with trusted third-party vendors who assist in operating our business, such as payment processors and IT service providers. These vendors are required to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access and Update: Request access to and update your personal information.
- Delete: Request the deletion of your personal information (subject to legal and contractual obligations).
- Opt-out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
6. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
7. International Transfers
Since 247 Secretary operates internationally, your information may be transferred to and stored in countries outside of your own. We take measures to ensure your data is handled in accordance with this Privacy Policy, regardless of the country it is processed in.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
247 Secretary
Email: admin@247secretary.com
Phone: 352-282-2376
Website: www.247secretary.com